How we handle enquiries<\/h2>\n
This site and the casinos it reviews are intended for adults aged 18 and over. This funds the research that goes into our reviews, but it never decides where a casino sits in our rankings \u2014 those are based on our own assessment criteria, not payment. Non Gamstop Casinos is an independent research and comparison site focused on casinos not on GamStop, including the slots, table games and live dealer titles available at them. If your enquiry needs input from more than one person on the team, or touches on something we need to verify first, it may take a little longer, but we will follow up. This page covers how to reach the team behind the site and what kind of enquiries we can help with.<\/p>\n
Our editorial ratings and offer details are checked against publicly available information as of 2026, but bonus terms, licensing arrangements and payment options can change without notice. If you or someone you know is worried about gambling and needs independent support, GamCare offers free, confidential advice and can be contacted through their national helpline. Casinos not registered with GAMSTOP fall outside the UK self-exclusion scheme, which only covers operators licensed by the UK Gambling Commission. We aim to keep our research current and useful, and reader messages are part of how we do that. Gambling carries financial risk, and nothing here should be read as financial or legal advice specific to your situation. All content on this site is intended for readers aged 18 and over.<\/p>\n
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Every message is read by a real person on our editorial team \u2014 there is no automated reply standing in for an actual response. If your query relates to a specific casino, bonus offer, or article, mentioning the name or page helps us answer accurately without back-and-forth. We cannot process deposits or withdrawals, resolve account disputes, or make decisions on a casino’s behalf \u2014 those matters sit with the operator you have signed up with, and their own support team is the right first point of contact. That means we can answer questions about how we rate and rank sites, explain what a welcome offer covers, or clarify a term you have read on one of our pages. During busier periods it can take a little longer, but every message gets read and answered by a person.<\/p>\n
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We are an independent review and comparison site, not a casino operator. We aim to reply within a couple of working days. Where possible, include a short summary of what your message is about so we can get back to you with something useful rather than a generic response.<\/p>\n
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Adding a short line about what your message concerns \u2014 a review query, a correction, feedback on the site, or something else \u2014 helps us route it to the right person and get back to you sooner. Send your message to email\u00a0protected and a member of the team will read it personally. Got a question about a brand featured on pimediaonline.co.uk, spotted something that needs updating, or want to tell us how your experience with a casino not on Gamstop went? If you have used one of the operators we cover and something differs from what we describe, please let us know \u2014 reader reports help us keep our pages accurate for the next person researching the same question. We are a research and comparison site, not a casino operator, and not a customer support desk for any of the brands we review, including Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo or Daytonaspin. Send your message to email\u00a0protected and a member of the editorial team will read it personally.<\/p>\n
If you have a question about something you have read on nscbuildingservices.co.uk, spotted an error, or want to flag an issue with one of the sites we cover, this is the place to reach us. If something you read here does not match what you found when you visited a casino yourself, we would genuinely like to know \u2014 it helps keep the site useful for the next person doing the same research. Send your message to email\u00a0protected and a member of the team will read it personally \u2014 we do not rely on automated replies to do the job of a real response. Got a question about something you read on Non Gamstop Casinos, spotted an outdated offer, or want to suggest a casino for us to look at?<\/p>\n
If you are getting in touch because gambling has become difficult to control, please say so in your message \u2014 we will not judge the enquiry, and we will point you towards organisations that offer confidential support. That is part of why reader feedback matters to us \u2014 if something on our Best Non GamStop Casinos 2026 page looks off, telling us helps everyone who reads it after you. A quick summary of what your message is about helps us route it to the right person faster, whether that is a factual query, a correction, or something else entirely. Send your message to email\u00a0protected and a real person will read it \u2014 we do not rely on automated replies to close out enquiries. Thanks for taking the time to read this far \u2014 we look forward to your message.<\/p>\n
We are an independent comparison resource, not a casino operator, payment provider or regulator. A quick line such as “bonus terms query” or “correction request” helps us route it to the right person and get back to you faster. If you’re flagging a specific issue \u2014 a wrong figure, a dead link, a casino that’s stopped operating \u2014 it helps enormously if you can tell us exactly which page you found it on and what the correct information should be.<\/p>\n